Always Ready AI™ provides AI-powered chat assistants for local businesses. We build, host, and maintain a chat widget that sits on your website and handles customer conversations on your behalf — 24 hours a day, 7 days a week.
You must provide accurate information about your business. You are responsible for keeping your login credentials secure. You must be 18 or older and authorized to represent your business to sign up.
We reserve the right to end or limit a trial at any time.
Prices are listed on our website and charged automatically each month on the same date. If a payment fails, we retry after 3 business days. If not resolved within 14 days, service is paused until payment is received.
A one-time $497 setup fee applies to all plans. This covers building, training, and deploying your AI assistant.
Cancellation requires 30 days written notice. After notice is received, service continues through the end of your current billing period.
To build your AI assistant, we need accurate information about your business — hours, services, pricing, and policies. If anything changes, let us know within 7 days so we can update your bot. We are not responsible for incorrect responses caused by outdated information you provided.
Program name: Always Ready AI™
By providing your phone number during the booking process on a business website powered by Always Ready AI, you consent to receive automated text messages related to your appointment.
Our service is a customer communication tool — not a licensed professional. The AI assistant does not provide medical, legal, financial, or emergency advice and is not a replacement for professional guidance of any kind.
Always Ready AI™ is not responsible for lost revenue, missed bookings, missed opportunities, or any direct, indirect, incidental, or consequential damages resulting from:
Our maximum liability to you under any circumstances is limited to the total amount you paid us in the 30 days immediately before the claim. This limitation applies even if we have been advised of the possibility of such damages.
We take reliability seriously — we run 24/7 monitoring, automated daily backups, and have systems in place to catch and fix issues fast. That said, like any software, occasional downtime or technical hiccups can happen.
We can't guarantee specific business outcomes — how many more bookings you get, how much revenue increases, or how customers respond — because those depend on your business, your customers, and factors outside our control. What we can guarantee is that we'll build it right, keep it running, and fix problems quickly when they come up.
Your AI assistant is trained on the information you give us — your services, prices, hours, and policies. It's good at answering the questions your customers ask most. But it's not perfect, and it knows that. When it gets a question it can't confidently answer, it tells the customer to reach out to you directly and sends you a notification so no one falls through the cracks.
The most common reason a bot gives a wrong answer is outdated information — if your prices change or you add a new service and don't let us know, the bot won't know either. That's why we ask you to notify us within 7 days of any changes. We're not responsible for responses based on information that's out of date on your end.
We're responsible for building and maintaining your AI assistant and keeping it running reliably. You're responsible for your business — the information you give us, how your customers are treated, and how you operate.
If a claim or dispute arises from your business operations, inaccurate information you provided, or your violation of these terms, that's your responsibility to handle — not ours. We shouldn't be pulled into issues that are outside our control and unrelated to how we built or operated your service.
Our platform integrates with third-party services to provide functionality such as calendar booking, email delivery, and payment processing. We are not responsible for the availability, accuracy, or actions of these third-party services. Your use of those services is subject to their own terms and privacy policies.
We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control — including natural disasters, internet outages, power failures, government actions, or third-party service failures.
You may not use our service to:
We reserve the right to suspend or permanently terminate your account immediately and without notice for any violation. No refund will be issued for termination due to policy violations.
Either party may terminate this agreement with 30 days written notice. We reserve the right to suspend or terminate your account immediately if you violate these terms, fail to pay, or engage in activity that we determine to be harmful to our platform, other clients, or their customers. Upon termination, your bot will be taken offline and your data will be deleted within 30 days unless you request an export first.
We may update these terms from time to time. You'll receive 30 days' notice by email before material changes take effect. Continued use after that point means you accept the updated terms.
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes will be resolved exclusively in the state or federal courts located in Suffolk County, Massachusetts. You consent to personal jurisdiction in those courts. If any provision of these terms is found unenforceable, the remaining provisions remain in full effect.
Questions? We're easy to reach.